"We started using you guys a couple of months ago, and your company has been nothing but a pleasure to work with. You guys always answer my phone calls and emails right away, your service is fantastic, and most of all your client relations is outstanding! Just wanted to give you and your amazing team this shoutout! Now in regards to your staff... they are absolutely incredible. They are all super professional and very well trained! Carpet cleaning, restoration, and the paint work has been fantastic! Also wanted to give a shoutout to Jenna (no clue who she is but she answers when I call) she is so easy to deal with and so nice and patient over the phone! Keep killin' it!"
Brad Nafisi
AJH Management
"Carpet Authority has been serving Silver Spring Station Apartments for 2 years and we are very pleased with their services. They are customer service oriented both in the office and in the field. All work is completed in a timely manner and always to our standards. I would recommend Carpet Authority for both commercial and residential work."
Jenn Koenig
Community Manager
Silver Spring Station Apts.
"After my flood, Bill came in and re-installed my padding and repaired my carpet. He answered all my questions and explained alot about how to take care of my carpet. He did a great job."
Nolan C.
Taylor Park Apartments
"I have been a customer of Carpet Authority since they began their business in 1996. The owner's integrity and work ethic is beyond what we see in this industry.
The attitude of all of the staff is a tremendous reflection of the company as a whole. I have worked at several properties over the years and have "brought" Carpet Authority with me each time.
I highly recommend Carpet Authority for any of your carpet cleaning needs along with the many other services that they provide.
Maria Smith
Community Manager
The Crossings at Whitemarsh Apts.
"Carpet Authority is by far the best carpet cleaning company in maryland, hands down! They are always willing to go the extra mile to get the job done. no matter what time, what weather, or what the circumstances may be, they are always there when you need them. Jack and his crew are top notch and haver been cleaning carpet and doing mold remediation for me for the past ten years and will be working for me for the next ten years."
Don Arndt Jr.
Maintenance Supervisor
"Carpet Authority is on the ball!!
Estimates, floods, mold remediation. You name it!
Professional staff, top of the line equipment and vans. Nice uniforms & I.D. badges and they have more certifications than most other companies in the business. I highly recommend them for any property management."
John Krauss
Service Supervisor
Cromwell Valley Apartments
Towson, MD
"I have known the staff at Carpet Authority for over 7 years. They are always there when you need them and do a great job. All of the staff is very friendly, whether it is one of the guys coming to clean the carpet or one of the ladies that answer the phone. I would and do recommend Carpet Authority to anyone who inquires."
Dawn Ward
Assistant Manager
Crossings at Whitemarsh
We here at Awalt Builders Inc. have been using the services of Carpet Authority for over 10 years. Our experience with them has been very satisfactory. We get prompt service each and every time we call for emergency water extractions. The staff at Carpet Authority are always polite and helpful in every aspect. They do a wonderful job ...with our vacant unit carpet cleaning along with air duct cleaning and atmospheric fog treatment to eliminate strong odors that linger from cooking and such. I would recomend Carpet Authority to any one who inquires.
Terry Warntz
Facility Manager Assistant
"Carpet Authority is the best! They are always there when we need them and get even the toughest stains out. Have an emergency in the middle of the night? Carpet Authority is the place to call; they are there in on time with the service you need. Thank you Carpet Authority!!!"
Clearsprings Townhomes
Commercial Reviews
Bethany United Methodist Church
Ellicott City, MD.
Dear Carpet Authority,
It is an incredible feeling of relief, love and gratitude when a project that we work very hard on comes to fruition. When you look into peoples eyes and see satisfaction, awe, and an appreciation for the skills it took to finish the task, it is most gratifying.
When your company took on this task, we had faith that you knew it would not only encompass your lives but also Bethany's lives and all others who would believe. We knew that your dedication, looking after the details, being a friend of Bethany would come out as it did, in your product. Your contribution to our Chapel project, the great cleaning of our carpets are a work of love that the present generations as well as future generations will appreciate as time moves forward. You have made the greatest contribution possible by helping us out, believing in our cause, opening your soul to us.
We at Bethany, from the Lord to the pastors, to all the members of our congregation want to say a very grateful thank you for what you have accomplished. You have brought us together in the service to the Lord.
God Bless,
All Bethany Members, Staff, and Pastors
" I am the manager of a busy restaurant and catering hall. As you can imagine, because of all the foot traffic, the carpets can get pretty ugly, very fast. We'd used another carpet cleaning company in the past, but saw that they were cutting corners and not cleaning as thoroughly as we'd like, so we decided to give Carpet Authority a try, and boy am I glad we did!
Eric, the technician showed up promptly at closing time and i immediately showed him the job. I was sure that due to the large scale of the job, he would become overwhelmed and have trouble being thorough, like the other companies we had used in the past. However, with a determined and pleasant attitude, he began and I was amazed at the outcome. Every stain had vanished and the carpeted areas looked like new! The carpeted area by the kitchen entrance was so matted and black I thought the carpet had disintegrated. To my great surprise, after Eric was done, that area looked great and was colorful and vibrant like the rest of the carpet. I could not believe the outcome of that area as other cleaning companies had told me there was nothing that could be done.
After the job was done, Eric was even professional enough to make sure all tables and chairs were put back in their original place.
I give Carpet Authority 2 thumbs way up and I would not hesitate to recommend you to another restauranteur. I look forward to having Carpet Authority back, however, due to Eric's amazing performance, our carpet are still in amazing shape, even after several months."
Justin Windle
Manager
Pappas Restaurant
1725 Taylor Avenue
"We have just enjoyed our second visit by your firm to our condominium complex. In the past we have used other so called "carpet cleaners" but we finally have found a real authority on carpet. Bill and Steven have been nothing short of great! They know their stuff and are great at it. It is a pleasure doing business with you and we look forward to a long relationship with your firm. Thanks from all of the families at Eden Brook."
Neil A.
Community manager
Eden Brook Condominiums
Residential Reviews
"I had a wonderful young man that cleaned my carpet and he did a wonderful job. I am looking forward to working with Carpet Authority in the future."
Mary C.
Nottingham, MD.
"The technician was very professional and did an excellent job"
Larry E.
Towson, MD.
"Bill and Zach did a fantastic job. My carpet looks brand new!"
Kathy K.
Baltimore, MD.
"I totally loved the job that Matt did on my carpet. My carpet looks new again."
Helen S.
Ellicott City, MD.
"Bill did a wonderful job. He was on time, very mannerly, took his job very seriously and answered all my questions."
Kim S.
Whitemarsh, MD.
" Jim came to my home yesterday. He was very professional and did his job very well."
Darlene F.
Glen Burnie, MD.
"Russell did a wonderful job. My carpet looks great!"
Ms Simms
Glen Burnie, MD.
"Bill did a fantastic job and was very mannerly. After the work was done, my rugs looked new."
Roland W.
Nottingham, MD.
Jack,
Thank you for handling our basement flood in such a professional and prompt way. You and your staff were courteous, unintrusive and thorough and it was a relief to know you would stick with the job and follow through until the situation was back to normal.
Mary N.
Owings Mills, MD
" Russell did a great job!"
Maria S.
BelAir, MD.
"I just had my carpet cleaned by your company. Bill did a Great Job! I will definitely refer your company and call you again when needed."
Thomas M.
Nottingham, MD.
"Russell is a very nice young man. He did a fine job!"
Cheryl D.
Towson, MD.
" Your Tech did a pretty good job. He did a very good job and got up all of the stains. Carpet looks good!"
Rem F.
Towson, MD.
"My rugs are 12 years old. After your guys were done, they looked brand new!"
Ms. Mynard G.
Towson, MD.
"Your technicians were very professional and answered all my questions. I loved the way my carpets turned out. I'm looking forward to working with your company again next year."
Mark L.
Towson, MD.
"Bill and Russ did a great job! The carpet looks great. Bill was worth the wait, I want him every time. All of your guys are very neat and professional!"
John S.
Parkville, MD.
"Stephen was a very nice and friendly young man. He did a really good job and explained everything he was doing. I am very pleased with the job and service."
Joe W.
Parkville, MD.
Stephen was very neat, professional, and knowledgeable. He answered all of my questions. You should be proud, your man represented you well."
Richard K.
Perryhall, MD.
Brad Nafisi
AJH Management
"Carpet Authority has been serving Silver Spring Station Apartments for 2 years and we are very pleased with their services. They are customer service oriented both in the office and in the field. All work is completed in a timely manner and always to our standards. I would recommend Carpet Authority for both commercial and residential work."
Jenn Koenig
Community Manager
Silver Spring Station Apts.
"After my flood, Bill came in and re-installed my padding and repaired my carpet. He answered all my questions and explained alot about how to take care of my carpet. He did a great job."
Nolan C.
Taylor Park Apartments
"I have been a customer of Carpet Authority since they began their business in 1996. The owner's integrity and work ethic is beyond what we see in this industry.
The attitude of all of the staff is a tremendous reflection of the company as a whole. I have worked at several properties over the years and have "brought" Carpet Authority with me each time.
I highly recommend Carpet Authority for any of your carpet cleaning needs along with the many other services that they provide.
Maria Smith
Community Manager
The Crossings at Whitemarsh Apts.
"Carpet Authority is by far the best carpet cleaning company in maryland, hands down! They are always willing to go the extra mile to get the job done. no matter what time, what weather, or what the circumstances may be, they are always there when you need them. Jack and his crew are top notch and haver been cleaning carpet and doing mold remediation for me for the past ten years and will be working for me for the next ten years."
Don Arndt Jr.
Maintenance Supervisor
"Carpet Authority is on the ball!!
Estimates, floods, mold remediation. You name it!
Professional staff, top of the line equipment and vans. Nice uniforms & I.D. badges and they have more certifications than most other companies in the business. I highly recommend them for any property management."
John Krauss
Service Supervisor
Cromwell Valley Apartments
Towson, MD
"I have known the staff at Carpet Authority for over 7 years. They are always there when you need them and do a great job. All of the staff is very friendly, whether it is one of the guys coming to clean the carpet or one of the ladies that answer the phone. I would and do recommend Carpet Authority to anyone who inquires."
Dawn Ward
Assistant Manager
Crossings at Whitemarsh
We here at Awalt Builders Inc. have been using the services of Carpet Authority for over 10 years. Our experience with them has been very satisfactory. We get prompt service each and every time we call for emergency water extractions. The staff at Carpet Authority are always polite and helpful in every aspect. They do a wonderful job ...with our vacant unit carpet cleaning along with air duct cleaning and atmospheric fog treatment to eliminate strong odors that linger from cooking and such. I would recomend Carpet Authority to any one who inquires.
Terry Warntz
Facility Manager Assistant
"Carpet Authority is the best! They are always there when we need them and get even the toughest stains out. Have an emergency in the middle of the night? Carpet Authority is the place to call; they are there in on time with the service you need. Thank you Carpet Authority!!!"
Clearsprings Townhomes
Commercial Reviews
Bethany United Methodist Church
Ellicott City, MD.
Dear Carpet Authority,
It is an incredible feeling of relief, love and gratitude when a project that we work very hard on comes to fruition. When you look into peoples eyes and see satisfaction, awe, and an appreciation for the skills it took to finish the task, it is most gratifying.
When your company took on this task, we had faith that you knew it would not only encompass your lives but also Bethany's lives and all others who would believe. We knew that your dedication, looking after the details, being a friend of Bethany would come out as it did, in your product. Your contribution to our Chapel project, the great cleaning of our carpets are a work of love that the present generations as well as future generations will appreciate as time moves forward. You have made the greatest contribution possible by helping us out, believing in our cause, opening your soul to us.
We at Bethany, from the Lord to the pastors, to all the members of our congregation want to say a very grateful thank you for what you have accomplished. You have brought us together in the service to the Lord.
God Bless,
All Bethany Members, Staff, and Pastors
" I am the manager of a busy restaurant and catering hall. As you can imagine, because of all the foot traffic, the carpets can get pretty ugly, very fast. We'd used another carpet cleaning company in the past, but saw that they were cutting corners and not cleaning as thoroughly as we'd like, so we decided to give Carpet Authority a try, and boy am I glad we did!
Eric, the technician showed up promptly at closing time and i immediately showed him the job. I was sure that due to the large scale of the job, he would become overwhelmed and have trouble being thorough, like the other companies we had used in the past. However, with a determined and pleasant attitude, he began and I was amazed at the outcome. Every stain had vanished and the carpeted areas looked like new! The carpeted area by the kitchen entrance was so matted and black I thought the carpet had disintegrated. To my great surprise, after Eric was done, that area looked great and was colorful and vibrant like the rest of the carpet. I could not believe the outcome of that area as other cleaning companies had told me there was nothing that could be done.
After the job was done, Eric was even professional enough to make sure all tables and chairs were put back in their original place.
I give Carpet Authority 2 thumbs way up and I would not hesitate to recommend you to another restauranteur. I look forward to having Carpet Authority back, however, due to Eric's amazing performance, our carpet are still in amazing shape, even after several months."
Justin Windle
Manager
Pappas Restaurant
1725 Taylor Avenue
"We have just enjoyed our second visit by your firm to our condominium complex. In the past we have used other so called "carpet cleaners" but we finally have found a real authority on carpet. Bill and Steven have been nothing short of great! They know their stuff and are great at it. It is a pleasure doing business with you and we look forward to a long relationship with your firm. Thanks from all of the families at Eden Brook."
Neil A.
Community manager
Eden Brook Condominiums
Residential Reviews
"I had a wonderful young man that cleaned my carpet and he did a wonderful job. I am looking forward to working with Carpet Authority in the future."
Mary C.
Nottingham, MD.
"The technician was very professional and did an excellent job"
Larry E.
Towson, MD.
"Bill and Zach did a fantastic job. My carpet looks brand new!"
Kathy K.
Baltimore, MD.
"I totally loved the job that Matt did on my carpet. My carpet looks new again."
Helen S.
Ellicott City, MD.
"Bill did a wonderful job. He was on time, very mannerly, took his job very seriously and answered all my questions."
Kim S.
Whitemarsh, MD.
" Jim came to my home yesterday. He was very professional and did his job very well."
Darlene F.
Glen Burnie, MD.
"Russell did a wonderful job. My carpet looks great!"
Ms Simms
Glen Burnie, MD.
"Bill did a fantastic job and was very mannerly. After the work was done, my rugs looked new."
Roland W.
Nottingham, MD.
Jack,
Thank you for handling our basement flood in such a professional and prompt way. You and your staff were courteous, unintrusive and thorough and it was a relief to know you would stick with the job and follow through until the situation was back to normal.
Mary N.
Owings Mills, MD
" Russell did a great job!"
Maria S.
BelAir, MD.
"I just had my carpet cleaned by your company. Bill did a Great Job! I will definitely refer your company and call you again when needed."
Thomas M.
Nottingham, MD.
"Russell is a very nice young man. He did a fine job!"
Cheryl D.
Towson, MD.
" Your Tech did a pretty good job. He did a very good job and got up all of the stains. Carpet looks good!"
Rem F.
Towson, MD.
"My rugs are 12 years old. After your guys were done, they looked brand new!"
Ms. Mynard G.
Towson, MD.
"Your technicians were very professional and answered all my questions. I loved the way my carpets turned out. I'm looking forward to working with your company again next year."
Mark L.
Towson, MD.
"Bill and Russ did a great job! The carpet looks great. Bill was worth the wait, I want him every time. All of your guys are very neat and professional!"
John S.
Parkville, MD.
"Stephen was a very nice and friendly young man. He did a really good job and explained everything he was doing. I am very pleased with the job and service."
Joe W.
Parkville, MD.
Stephen was very neat, professional, and knowledgeable. He answered all of my questions. You should be proud, your man represented you well."
Richard K.
Perryhall, MD.
